Privacy Policy

VanMed (“we”, “our”, “us”) values your privacy and is committed to protecting your personal data.
This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website VanMed, contact us, or use our services.

1. Who We Are

VanMed is a provider of advanced medical and diagnostic technologies.
We operate in compliance with European Union data protection laws (GDPR) and applicable Belgian privacy regulations.

If you have any questions about this policy or how your data is used, please contact us:

VanMed
📍 8200 Brugge Belgium
📧 Brunov@vanmed.be , Azams@vanmed.be
📞 32 474 014 170, 32 474 766 443

2. Information We Collect

We may collect the following categories of personal information:

a. Information You Provide Directly

  • Name, email address, phone number, company name, and role (e.g., via contact forms).

  • Billing and shipping information (if you purchase or request equipment).

  • Any messages or inquiries sent via our website or email.

b. Automatically Collected Information

When you visit our site, we may automatically collect:

  • IP address, browser type, and operating system.

  • Pages visited, time spent on each page, and referring URLs.

  • Cookies and similar technologies for website analytics and security.

c. Information from Third Parties

We may receive data from partners, distributors, or service providers that assist us with marketing, analytics, or technical support — always in compliance with GDPR.

3. How We Use Your Information

We process your information to:

  • Respond to your inquiries, support requests, or quotation forms.

  • Manage and deliver products or services you request.

  • Send updates about our products, events, or company news (if you opt in).

  • Improve our website, security, and user experience.

  • Comply with legal obligations and prevent misuse of our website.

We never sell, rent, or trade your personal information.

4. Legal Basis for Processing (GDPR)

We process personal data under the following legal grounds:

  • Contractual necessity: to provide you with the products or services you request.

  • Legitimate interest: to improve services, ensure security, and manage business operations.

  • Consent: for newsletters, cookies, or marketing communications.

  • Legal obligation: to comply with applicable laws and regulations.

5. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes described in this policy, or as required by law.
When no longer needed, your data is securely deleted or anonymized.

6. Data Sharing and Transfers

Your information may be shared with:

  • Authorized staff and technical service providers.

  • Logistics or payment partners to fulfill your requests.

  • Legal or regulatory authorities when required by law.

All transfers are done securely and in compliance with GDPR and standard contractual clauses.

7. Cookies and Tracking Technologies

Our website uses cookies to:

  • Enhance your browsing experience.

  • Measure traffic and usage statistics (via tools like Google Analytics).

  • Remember user preferences.

You can manage or disable cookies through your browser settings.
For more details, please refer to our Cookie Policy.

8. Your Rights

Under the GDPR, you have the following rights:

  • Access – Request a copy of your personal data.

  • Rectification – Correct any inaccuracies in your data.

  • Erasure (“Right to be Forgotten”) – Request deletion of your personal data.

  • Restriction – Limit how we use your data.

  • Data Portability – Request your data in a machine-readable format.

  • Objection – Opt out of direct marketing or data processing based on legitimate interests.

9. Data Security

We use appropriate technical and organizational measures to protect your personal information from unauthorized access, alteration, or loss.
This includes encryption, firewalls, and secure server hosting.

10. Links to Other Websites

Our website may contain links to external websites.
VanMed is not responsible for the privacy practices or content of these third-party sites.
We encourage you to review their privacy policies before providing any personal data.

11. Contact Us

If you have questions, concerns, or complaints about our data practices, please contact us at:

📧 Azams@vanmed.be
📞 +32 474 014 170
📍 8200 Brugge Belgium